We challenge you to find another Metro Atlanta,
Georgia auto repair facility that is this thorough,
even among the dealers!
 Before
we even start working on your car we'll listen to
what you have to say about what’s wrong! Our
experience lets us ask questions that help narrow
down what may be wrong, even if it’s over the phone.
It may not be what you think it is which could end
up saving you $$$.
Once you come in for your appointment. We then go
to work, here’s how...
#1. We write down exactly what you
tell us you are experiencing, all the symptoms and
details.
#2. We then assign the best
technician to your particular problem based on their
experience.
#3. If you’re still here we
frequently test drive the car with you to help
pinpoint those noises and problems. We always test
drive your car to see if we can feel, see, or hear
what you do.
#4. Then we go on to look at the
whole car, whoever heard of holistic auto repair? We
go through the Killian Auto Service Vehicle Inspection
that checks out over 47 different mechanical areas
of your car. We rank them as Acceptable, Recommended
or Severe.
#5. Next we call you with an
estimate based on what we’ve found out so far,
before any repairs are started. If you can’t be
reached by phone we’ll even loan you a pager so we
can reach you.
#6. We only start the repair work
once you give us your approval, and only then. Oh by
the to save time often we may have already ordered
your parts, anticipating your okay. That saves us
time. You do want your car back sooner don’t you?
#7. After you OK the work we
provide you an updated estimate of the repair time
and when you can plan on picking up your car.
#8. We then go to work and fix
your car, right the first time.
#9. Once the repair is finished we
test it in our shop on our electronic test equipment
to ensure we did it right.
#10. Then we take your car out and
perform another test drive to ensure we solved the
problem(s). Why should you test drive our repairs?
#11. Finally we call you and let
you know it’s ready to go and arrange for you to
pick up your car!
P.S. We’ll even call you
afterwards to make sure everything is going smoothly
for you and you’re car!
Killian Hill Service
Center, 24 Killian
Hill Road SW,
Lilburn, GA 30047
Ph: 770.925.3933 |
Fax: 770.925.4648 |
